About Us

Lone Star Regional Service Office of NA has been delivering results since we opened. Our goal is to provide both a superior customer experience and tremendous value for our customers.  Our Mission is:

The Lone Star Regional Service Office operates through its storefront, website, and the Lone Star Regional Convention of Narcotics Anonymous. Our purpose is to assist in carrying the message of recovery from the desease of addiction to any individual or group through the sale of fellowship approved Narcotics Anonymous literature and other quality recovery related merchandise. Our mission is guided by the twelve steps, twelve traditions, and twelve concepts of Narcotics Anonymous, so we remain embodied in the spiritual principles of recovery from the disease of addiction.

We love our customers and welcome your feedback and suggestions. Use our Contact Us page to tell us what we’re doing right or what we can improve on.

Important Policies

Pricing and Refunds:

Pricing is clearly listed; however, we do offer discounts for minimum total order amounts on bulk orders.  Refunds or cancellations are handled via customer service phone number at 214-570-1900; however, exchanges are preferred.  We will honor exchanges within a 30 day period from initial purchase. Each case is different but customer satisfaction is our number one goal.

Any dispute or shortage must be reported in writing within 10 days of shipment.

Orders of $500.00 to $2499.99 receive a 6% discount off the subtotal.
rders of $2500.00 or more receive a 7.5% discount off the subtotal.

Any dispute or shortage must be reported in writing within 10 days of shipment.

If your order qualifies for a quantity discount, it will be given when we enter your order.

An on-line order may be paid for by credit or debit card and requires an account created at the time of check-out.

You may choose to pay an on-line order by check ; however, we will hold the order and ship when the check arrives.

You may email an order to [email protected] and indicate you are mailing a check or call the office with credit/debit card information.

Shipping and Handling Fees:  through our exclusive shipping with UPS

0.00 – 50.00 add 10.00

50.01 to 100.00 add 17.00

100.01 to 250.00 add 28.00

 250.01 to 500.00 add 38.00

 Orders over 500.00 add 9% to total

Remember orders placed on Tuesday or Thursday may not be shipped that day!

We are closed for the following holidays:

Memorial Day

Independence Day

Labor Day

Thanksgiving Day

Christmas Day

New Years Day